Terms and conditions

Litum Ltd (“We”, “Us” or “Our”) provides the services available on Masaroo web site (the “Site “) to you as subject to the following terms and conditions (the “Website terms”).

Use of this Site

We aim to update our Site regularly and may change the content at any time.


You can place orders through our secure website. We may be unable to process your order, if:

  • the product you ordered is out of stock or discontinued, or
  • there is a problem with authorisation of your payment

You may cancel your order at any time before it’s dispatched for a full refund by contacting us via customerhappiness@masaroo.com.

Price and payment

The prices of every product include VAT but exclude delivery cost, which will be added to the total amount due. We cannot complete your order until you have paid for it full. Payment can be made via Visa, MasterCard and PayPal. Please not all the debit/credit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your card refuses to pay or for any reason does not authorise the payment, we cannot be liable for any delay or non-delivery of any product. Please kindly note that we retain the legal ownership of all products until full payment has been made by you and received by us. 

Promotion codes

Only one promotion code can be used per person per order. Each promotion code cannot be used in conjunction with any other offer. There is no cash value to any promotional voucher issued. Each promotion code will have an expiry date which will be adhered to.


All the information we collect about you is held with the utmost care and security. The information you share with us is needed to enable us to fulfil your order and make sure it is delivered correctly. By sharing your contact details with us, we can answer any questions you may have or notify you about the status of your order. You will also be included in our mailing list so that we can update you with our latest news and offers. You may unsubscribe from our contact list at any time.


The content of the pages of this website, including product description and pricing, is for your general information only. It is subject to change at any time without notice. Revised terms and conditions will apply to the use of this website, and any products, services or information available through this website. It is your responsibility to check this page regularly to ensure you are familiar with the latest version.

Limitations and exclusions of liability

Your use of any information or materials on this website is entirely at your own risk, for which we are not liable. It is your own responsibility to ensure that any products, services or information available through this website meets your specific requirements. 

Intellectual property

Information or images from the website must not be reproduced without the express permission in writing from Litum Ltd.

Product disclaimer

Our products and the information on our website are not intended to cure, prevent or diagnose any medical condition and are not a substitute for the medical advice. It is your responsibility to ensure that any products, services or information available through this website meets your specific requirements.

Your obligations and responsibilities

By accessing or using the Site or any Content, you agree that you will comply with these Terms and any warnings or instructions on the Site. You agree that when accessing or using the Site or any Content, you will act in accordance with the law, custom and in good faith.

Your account

You may view and use many features of the Site without registering, including making purchases, but in order to access and use some parts of the Site, you may need to register an account with us. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. If there has been an unauthorised use of your password or account, please notify us immediately. You are responsible for providing and maintaining current, complete, accurate and truthful information on your account. You agree to accept responsibility for all activities that occur with your permission or authorisation under your account, username and/or password, or because you fail to maintain sufficient security over your account, username and/or password. You may cancel your online account with us at any time. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide that it would be in our best interest to do so.

User content

When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials on this Site or on any of our third party social media platforms such as Facebook, Instagram or other social media pages where we promote our products and services, in any manner (“User Content”), you are entirely responsible for such User Content. You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.

You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing, sharing, distributing, reproducing, or otherwise making available User Content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. 

Deletion of user content

If you wish to delete certain of your public User Content on the Site, please contact us by email at info@litumgroup.com

Governing law

This website, any content contained herein, and any contracts entered into as a result of this site are governed in accordance with the laws of England and Wales. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.